Technology support · Brisbane
Patient,
practical help
with the tech
in your life.
Technology should make life easier, not harder. When it doesn't, I come to you — calmly sorting out the computer, the Wi-Fi, the printer, the phone, or whatever isn't behaving, and explaining it in plain language so it makes sense afterwards.
Who I help
What I help with
No question
too small.
If it plugs in, connects, or has a screen, it's usually something I can help with. Homes and small businesses both.
Computers & software
Slow or misbehaving computers, updates, installs, and getting programs set up the way you need them — on Windows or Mac.
Wi-Fi & internet
Dropouts, dead spots, slow connections, and getting your modem and Wi-Fi working reliably through the whole house or office.
Printers & peripherals
Printers, scanners, keyboards, webcams and other devices — connected, configured, and actually printing the first time, every time.
Phones & tablets
Setup, updates, apps, storage, and syncing photos and contacts between your phone, tablet and computer the way you want.
Smart TVs & streaming
Getting smart TVs, streaming apps and devices connected, set up, and easy to use — without the usual fiddling every time.
Email & accounts
Email setup, logins, passwords, and untangling accounts that have become too complicated to manage across multiple devices.
New device setup & data transfer
A new computer, phone or tablet set up properly from the start — with your files, photos and settings moved across cleanly.
Backups, passwords & scam awareness
Practical, sensible security — backups that actually work, passwords you can manage, and knowing how to spot a scam before it costs you.
Patient one-to-one lessons
Learn at your own pace — how to do the things you want to do with your technology, explained clearly without being made to feel silly for asking.
Small businesses too — setting up and troubleshooting the everyday technology a small team relies on. If something's outside what I can safely do, I'll say so clearly and point you to the right person.
How it works
Simple and
up-front.
$99
for the first hour of onsite technology support, plus travel.
The travel fee is based on your location and confirmed before booking. Any additional time or expenses are also agreed before I proceed — no surprise bills at the end.
- Get in touch and tell me what's going on — I reply the same business day.
- We book a time that suits you, onsite across the Brisbane region.
- I work through the problem with you and explain everything in plain language.
- Anything beyond the first hour is agreed with you before it happens.
- Remote assistance may be available for simpler jobs where that suits better.
For peace of mind: I hold a current police check and carry public liability and professional indemnity insurance. Before any work begins, I will explain what I can help with and agree the scope and cost with you.
Need a hand
with something?
Tell me what's going on and we'll sort out a time. Same business-day response.