YieldPOS at Crisp on Creek
Crisp on Creek is a fruit-and-veg shop in Mt Gravatt, Brisbane. Their register ran on an ageing system that was increasingly hard to work with. I built YieldPOS — a Windows point-of-sale designed for fresh retail — to replace it, and it runs in the shop day to day.
- ProblemAn old register system that was dated and awkward for fresh-food retail.
- BuiltA touchscreen register plus back-office admin — weighed produce, barcode scanning, receipts, cash drawer and a customer display.
- ApproachAn Electron desktop app with an offline-first local database, so it keeps selling even without internet, with optional cloud sync.
- BenefitA faster, staff-friendly checkout the shop owns outright — no subscription and no reliance on a live connection.
MCBook
A booking system for appointment- and service-based businesses that were juggling their diary by phone, paper, or messages. MCBook gives them a single place to take and manage bookings.
- ProblemManual booking that was easy to double-up, forget, or lose track of.
- BuiltOnline bookings, a managed calendar, and customer records in one place.
- ApproachA web-based system that's quick to set up and easy for non-technical staff to run.
- BenefitLess admin, fewer missed or clashing bookings, and a clearer view of the day.
RPP Product Knowledge & Workflows
A proposal and working system design for turning a large collection of supplier documents, pricing and product records into structured information that staff can search and use in controlled customer-email workflows.
- ProblemProduct knowledge was spread across supplier catalogues, price lists and internal records, making reliable answers slow to assemble.
- BuiltA structured product-knowledge foundation, supplier-data processing tools and a visual design for routing common email enquiries.
- ApproachClassify each request, retrieve the relevant approved data, prepare a useful draft and hand uncertain or sensitive work to a person.
- SafeguardHuman review remains part of the workflow wherever judgement, approval or escalation is required.
Operational and customer details are intentionally kept general.
Search engine optimisation
Alongside software and support, I also do practical SEO for Brisbane businesses — technical fixes, local search, and better content, with no ranking guarantees.